Privacy Policy
Last updated: January 2026
At Firefallys Soluciones Digitales S.L., we take the protection of your personal data very seriously. This policy explains how we collect, use, and protect the information you provide when using our website firefallys.com.
1. Data Controller
The data controller for your personal data is Firefallys Soluciones Digitales S.L., with Tax ID B-87291456, registered at Calle de Alcalá 45, 3rd Floor, 28014 Madrid, Spain. You can contact us at contacto@firefallys.com or by calling +34 910 284 573.
2. Data We Collect
We collect data that you voluntarily provide through the contact form: name, email address, and the content of your message. We also automatically collect browsing data through cookies and similar technologies, such as IP address, browser type, pages visited, and time spent. We do not collect sensitive data or special categories of personal data.
3. Purposes of Processing
We use your personal data for the following purposes: responding to your inquiries submitted through the contact form; improving the browsing experience and website content; performing anonymous statistical analysis of site usage; complying with our legal and tax obligations; and managing advertising campaigns, only when you have given your express consent through our cookie management tool.
4. Legal Bases for Processing
The processing of your data is based on the following legal bases under the General Data Protection Regulation (GDPR): your express consent when submitting the contact form or accepting non-essential cookies (Article 6.1.a); our legitimate interest in improving our services and analyzing site performance (Article 6.1.f); and compliance with applicable legal obligations (Article 6.1.c). You can withdraw your consent at any time without affecting the lawfulness of prior processing.
5. Data Retention Period
We will retain your personal data for as long as necessary to fulfill the purposes described. Contact form data is kept for a maximum of 12 months from the last communication. Browsing and cookie data is retained according to the periods indicated in our Cookie Policy. In all cases, we comply with the retention periods required by current Spanish legislation.
6. Data Recipients
We do not sell, rent, or share your personal data with third parties for commercial purposes. We may share your data with service providers who help us operate the website, such as web hosting services and analytics tools, always under confidentiality and data processing agreements. We currently use Google Analytics and Google Ads, subject to your cookie consent.
7. International Transfers
Some of our service providers may be located outside the European Economic Area. In such cases, we ensure that adequate safeguards exist for the protection of your data, such as Standard Contractual Clauses approved by the European Commission or the provider's adherence to the EU-US Data Privacy Framework.
8. Your Rights
Under the GDPR and Spanish Organic Law 3/2018 on Personal Data Protection, you have the right to: access your personal data; rectify inaccurate or incomplete data; request the deletion of your data; object to processing in certain circumstances; request the restriction of processing; exercise data portability; and not be subject to automated decisions. To exercise these rights, send an email to contacto@firefallys.com stating your request and attaching a copy of your identity document. We will respond within a maximum of 30 days. You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures include SSL/TLS encryption for data transmission, restricted access to personal data only to authorized personnel, and periodic reviews of our security practices.
10. Changes to this Policy
We reserve the right to modify this privacy policy at any time. Any changes will be published on this page with the corresponding update date. We recommend reviewing this policy periodically to stay informed about how we protect your data.
11. Contact
If you have any questions or concerns about this privacy policy or the processing of your personal data, please contact us: Firefallys Soluciones Digitales S.L., Calle de Alcalá 45, 3rd Floor, 28014 Madrid, Spain. Email: contacto@firefallys.com. Phone: +34 910 284 573.